Letter i sent ZML.com as notification I'd be cancelling my 'subscription':
You advertised that you had the tnt/hallmark movie 'The engagement ring', and I paid 99 cents for a 1 day membership. I then discovered a few things:
1. You do not, in fact, have the tnt/hallmark movie 'The engagement ring' available for download.
2. Your designers/developers are sub-par, to say the very least. Your site is sluggish, your server returned an error for 90 minutes+ after I'd registered, and your WAY TOO front end heavy.
3. Recurring billing. I can't stress this enough, so pay very careful attention YOU F**KING ASSHOLES:
A SUCCESSFUL BUSINESS BECOMES, AND REMAINS, SUCCESSFUL FOR ONE REASON. AN OFFERING THAT CONSISTENTLY OFFERS REDEEMABLE CONSUMER VALUE.
1. Your content sucks.
2. Your site functionality sucks.
3. You automatically bill a customer $39.99 24 hours after he/she has paid 99 cents for a 1 day trial.
If I'm charged 1 red cent more than the 99 you F**KED ME on, I will come after you with my LLC's counsel and, much more importantly, I will make it my business to tell as many people as possible about what happened here. I run a social media site sh*theads, so feel free to call my bluff.
The second most unfortunate part of this is that I have to explain this to you. The most unfortunate part of this is that I've wasted my time on you clowns.
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